Privacy Policy

Effective Date: July 2026

VK Mart Delivery ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the VK Mart Delivery mobile application.

VK Mart Delivery is an application designed exclusively for authorized delivery partners to manage assigned deliveries, navigate delivery routes, and update delivery status.

Information We Collect

Information	Purpose
Mobile Number	Account registration, authentication, and secure login using OTP.
Profile Photograph	Used to identify delivery partners within the application.
Name	Display within the application and delivery records.
Live Location (Foreground)	Navigation, delivery tracking, and route management.
Background Location (if enabled)	To continue tracking active deliveries even when the application is minimized.
Device Information	App performance, diagnostics, and security.

How We Use Your Information

• Authenticate delivery partners.
• Provide secure login using mobile number and OTP.
• Display your profile information.
• Assign delivery orders.
• Track delivery progress.
• Provide navigation assistance.
• Improve application performance.
• Maintain security and prevent unauthorized access.

Location Permission

VK Mart Delivery requires access to your device location to provide delivery services efficiently.

• Display assigned delivery locations.
• Provide navigation assistance.
• Track delivery progress.
• Verify delivery completion.

If Background Location permission is granted, the application may continue collecting location data while an active delivery is in progress to ensure accurate delivery tracking.

Camera Permission

The application may request Camera access for updating or capturing your profile photograph or delivery-related proof when required.

Photo Gallery Permission

The application may allow you to select an existing profile picture from your device gallery.

Data Sharing

We do not sell your personal information. Information may only be shared with authorized business personnel when required for delivery operations or when required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

Your information is retained only for as long as necessary to operate the delivery service or comply with legal obligations.

Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your account, subject to operational and legal requirements.

Children's Privacy

This application is intended only for authorized delivery personnel and is not directed toward children under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any updates will be published on this page with a revised effective date.

Contact Us

For questions regarding this Privacy Policy, please contact:

VK Mart Delivery
Email: support@vkmart.com