Overview: This Privacy Policy describes how dealers, shop owners, and administrators collect, use, and handle information when using the Electrical Loyalty Program application.
1. Information We Collect
To provide core loyalty, reward tracking, and material order features, the application may collect the following types of information:
- Profile & Registration Data: Names, contact numbers, and profile details submitted by technicians, electricians, and interior designers during registration or added by shop owners.
- Transaction & Order Data: Material purchase records, product orders, points earned, point conversion values, and historical reward approvals.
- Financial Payout Details: UPI IDs or payment handle details explicitly submitted for instant reward cashouts.
2. How We Use Your Information
The collected information is utilized strictly for program administration and operations, including:
- Managing technician and electrician profiles, balances, and tier/reward values.
- Reviewing, approving, or processing material purchase orders and point assignments.
- Facilitating direct reward payments safely through user-provided UPI details.
- Displaying targeted scheme banners, promotional offers, and application dashboard analytics.
3. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. Data visibility is strictly role-based (e.g., store administrators view relevant transaction and payout records required to operate the loyalty scheme).
4. Data Security
We implement appropriate technical and organizational security measures to protect account details, balances, and UPI payout parameters against unauthorized access, modification, or disclosure.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected directly on this page with an updated effective date.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or app data practices, you can reach out via your designated store administrator or platform support channel.